Virtuozzo group subprocessors
Virtuozzo Group subprocessors listed below act as a family group of entities to engage personnel in order to perform research and development, engineering activities, develop solutions, provide services, manage products and provide customer support.
Virtuozzo International GmbH (Switzerland)
Virtuozzo Inc. (USA)
Virtuozzo K.K. (Japan)
LLC Virtuozzo Research (Russia)
PHL Ltd. (Bermuda)
Parallels* GmbH (Germany)
VZ Hybrid Compute (UK) Limited
*Please note that Parallels International GmbH and its affiliates are no longer affiliated/related with Virtuozzo International GmbH and its affiliates. Parallels International GmbH and its affiliates do not endorse or sponsor Virtuozzo International GmbH or any of its affiliates or any of their products.
Third party subprocessor
Virtuozzo and its affiliates use third party subprocessors. These third party subprocessors provide services and support to Virtuozzo and to Virtuozzo customers on behalf of Virtuozzo.
Virtuozzo may use the following subprocessors for processing customer data collected by Virtuozzo in accordance with Privacy Policy (e.g. when you create account or contact our customer service team etc). These subprocessors do not have access to customer’s data like backup archives.
Entity Name
Subprocessing Activities
Corporate Location
SalesForce.com EMEA Limited
Cloud Customer Relationship Management system (SalesForce). Marketing Automation by Salesforce (Pardot)
United Kingdom
DocuSign Inc
Contract signature processor. Services for facilitating electronic exchanges of contracts and signed documents.
US
Dropbox
Stores data related to customers (including legal agreements, customer infrastructure details and other related data)
United Kingdom
cleverbridge AG
E-commerce provider. Provides payment processing when buying Virtuozzo products online.
Germany
Authorize.net
Provides credit card payment processing (USD only)
USA
TeleCash
Provides credit card payment processing for EU
Germany
Talkdesk Inc
Telephone communications
USA
ZOOM
Recording selected support sessions with customers
USA
Microsoft
Mail service
USA
Parallels International GmbH
Provides customer support for Parallels part of Virtuozzo Hybrid Workspace
Switzerland
Virtuozzo may use the following subprocessors to host Virtuozzo services processing customer data:
Acronis International GmbH
Provides Data Centre service to host infrastructure for Virtuozzo Hybrid Cloud
Switzerland
Equus Global Expansion, LLC.
Hosting provider for Support.virtuozzo.com and Virtuozzo license management system
Switzerland
Previous version of the document: https://www.virtuozzo.com/legal/subprocessors/11-27-2019/
