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Technical Account Manager

When you sign up for the Virtuozzo Technical Account Manager (TAM) program, you'll get a dedicated, senior-level adviser with thorough knowledge of your IT environment. Your TAM will oversee all business-critical support cases to insure tailored solutions are produced rapidly for your business problems.

Maximize your ROI with a Virtuozzo TAM

Provides seamless integration of Virtuozzo technology with your business processes.

Delivers best practices tailored to the specifications of your infrastructure.

Monitors trouble tickets and identifies root causes and trends.

Recommends actionable changes to ensure maximum performance.

Acts as an advocate for your product fixes and feature requests.

Premium Support Packages

Support for unlimited incidents

Root-cause analysis for any business-critical outage

Escalation handling

Customized service level agreement (SLA)

Dedicated Technical Account Manager (TAM)

24x7 TAM availability for business-critical cases

Periodic infrastructure health-check

Maintenance pack (update/upgrade of existing infrastructure with post-audit)

For more information about the Virtuozzo TAM program or to sign up now, fill out our online request form and one of our experts will respond shortly.

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